RETURNS

RETURNS

From the date of delivery of the order, the customer has 14 days to request a return, for whatever reason.
Before sending the goods back, the Customer must send us an e-mail to info@myobu.com.
The product must be returned in exactly the same condition in which it was received: it must not have been worn, washed, modified in any way, and must be complete with all tags and accessories.

The customer must return the item through a courier company of their choice. Return expenses, including customs and tax costs, must be borne by the customer unless the error is attributable to MYŌBU.

Items purchased from www.myobu.com cannot be returned to stores.

PRODUCTS / SIZE EXCHANGE

Items can be exchanged for a different size or an alternative style.

Customers will be responsible for return shipping costs.

STORE CREDIT

Store credit (voucher) can be used on a future order within 1 year of the return. 

REFUND

Refunds will be processed as soon as returned items have been checked and accepted and will be completed approximately within 8-10 business days.