FAQ - MYŌBU

Where Can I Find Myōbu Clothes In Stores?

You can find MYŌBU clothes only in selected premium stores:

FLOWER KICZ
📍 Athens - Kornarou 4, 105 63
📍 Rhodes - Iroon Politechniou 28-20, 851 00

Who Do I Contact With Questions?

Please email info@myobu.com with any questions.

How Much Does Shipping Cost?

We usually ship the goods with courier company ACS Courier (only Greece and Cyprus) and DHL Express (Worldwide) during working days within 24h from the moment of placing the order. In the hottest periods (before holidays, during promotions and sales) ths time can be expanded.

Shipping within Greece with ACS Courier (24h 1 Business Days) is 4.99€ (+2.50€ if you choose Cash on Delivery). Free shipping within Greece on orders over 100€.

Shipping within Cyprus with ACS Courier (2-3 Business Days) is 9.99€ (+2.50€ if you choose Cash on Delivery). Free shipping within Cyprus on orders over 200€.

Rest of Europe

Shipping with DHL Express (2-3 Business Days) 15.00€.

Rest of The World

Shipping with DHL Express (2-5 Business Days) 25.00€.

Currently we do not ship to Russia, Belarus and Ukraine.

How Long Will it Take For my Orders to Arrive?

Please allow 1-2 business days for shipment and delivery.
International orders take 2-3 days to arrive.
Orders placed over the weekend will not be processed until the following business day.

Can I Get a Refund or Make an Exchange?

We accept returns within 14 days of delivery for store credit only. The items must be in new condition, with tags attached, and in original packaging.
Customers will be responsible for return shipping costs. Once we receive your return a gift card code will be issued via email along with instructions. This code may be used towards the purchase of any available items.
Note that we do not include shipping fees in the gift card amount.

Where Do I Ship Returns?

You may ship your return to the following address within 14 days of receiving the product and with a copy of your invoice:
Malakasi 20, 11143, Athens, Greece
Note that the 14 day limit does not apply to the time the package spends in transit, so express shipping is not necessary.

I Purchased A Myōbu Product From Another Retailer. How Do I Handle Returns?

Unfortunately, we can only accept returns or address customer issues for purchases made through www.myobu.com.